— The Situation
After a difficult breakup, a young woman discovered something that terrified her: her ex-partner had stolen the passwords to her social media account. He had locked her out of her own account, and now had full access to all her private messages, photos, and contacts.
The situation was toxic and dangerous. Her ex had absolute control over her digital identity and her private material. With each passing day, the anxiety grew. What would he do with her personal data? What photos or conversations could he use against her? Could he impersonate her to damage her reputation? The power imbalance was crushing.
— Our Action
We invested every effort to return control to her. We recognized this as a form of digital abuse, an extension of the toxic relationship she was trying to escape. Our team moved with urgency and sensitivity.
Account recovery was considered unsafe, so we went with the permanent deletion option. We reported the profile with evidence of the abusive situation, provided legal documentation, and invoked protocols for domestic abuse situations involving digital control.
Resolution Timeline
"He was controlling my digital life even after I left him. You helped me truly break free and start over."
— Name reducted for privacy reasons
Key Takeaway
Digital abuse through account control is a serious form of relationship abuse that can continue long after a relationship ends. When an ex-partner controls your accounts, permanent deletion may be the only path to true freedom. Professional intervention can sever these digital ties and help survivors of abuse reclaim their privacy, security, and independence.
