Terms And Conditions

Terms And Conditions

Subscription-based Preventive Digital-Privacy Protection Service

Effective: 21 July 2025 | Last update: 21 July 2025

Provided by NOSTOS ONLINE PRIVACY PROTECTION TECHNOLOGIES LTD (“Company”) – Cyprus – privacy@nostosonline.com

Governing Law: Law of the Republic of Cyprus & GDPR

Article 1 – Definitions

  • Service – The preventive digital-privacy programme described in Article 2.
  • Incident – Any privacy violation: leak of private files, loss of social-media accounts, fake profiles, etc.
  • Emergency Plan – Crisis-response package priced separately; not covered by this Agreement.
  • Public Material – Content publicly accessible without technical / legal access controls (see Art. 5.4).
  • Content Unit – One link or file (video, photo, audio, URL) processed by the Service.

Article 2 – Service Description & Benefits

The Subscription Service is provided “as is” and “as available,” with no express or implied warranties (including merchantability, fitness for purpose, or non-infringement).

2.1 Purpose

To offer preventive protection for individuals against online privacy breaches by registering “Incidents,” notifying the subscriber, and taking proactive detection, suppression and deterrence actions such as:

  • Non-consensual publication of private audio-visual files.
  • Account takeover of social networks.
  • Creation / use of fake profiles and similar events.

2.2 Activation & Scope

  • The subscriber is enrolled in our active-monitoring lists.
  • Thirty (30) calendar days after first payment + subscription start, if an Incident occurs the Service is triggered upon subscriber notification.

2.3 Included Features

  • Registration in Company monitoring databases.
  • Secure intake & AES-256-GCM storage of submitted material.
  • Drafting & sending takedown notices to relevant platforms/hosts.
  • 24 / 7 AI-driven threat detection & alerts.
  • Preventive takedown requests to high-risk sites.
  • Continuous scans for additional leaks on social media & porn sites.
  • Additional takedown requests as new material appears.
  • Advanced fingerprinting / user-alert technology.
  • Collaboration with legal & technical experts.
  • Seamless escalation to the Emergency Plan if a critical Incident is confirmed.

2.4 Coverage Limits

  • Fair-Use: 30 units / month, max 120 units / year (Advanced = 50 units / month, 480 units / year).
  • Exclusions:
  1. Professional-work content without written authorisation of right-holder.
  2. Public Material (Art. 5.4).

iii. Content circulated solely via SMS, email, or closed groups.

2.5 Service Commencement

Active cover begins 30 days after first payment. The subscriber accepts that absolute leak prevention cannot be guaranteed. The Service is rendered under subscription contract per the chosen plan and these General Terms.

Article 3 – General Subscription Terms

  1. Duration & Start – Contract starts 30 days post-payment; term = chosen plan.
  2. Auto-Renewal – Renews for equal periods unless cancelled ≥ 48 h before expiry.
  3. Pre-payment & Non-Refundability – Fees are prepaid and non-refundable, except as required by mandatory law.
  4. Upgrades / Add-ons – Billed separately.
  5. Price Adjustments – Company may revise prices or plans with 30-day notice; continued use = acceptance.
  6. Suspension / Termination – Possible for late payment, material breach, or legal order.
  7. Subscriber Eligibility – Must be ≥ 18 yrs, legally capable, supply accurate info, comply with law.
  8. Venue – Disputes unresolved amicably within 30 days fall under exclusive jurisdiction of Nicosia Courts, Cyprus law.

Article 4 – Legal Framework & Consumer Rights

The Service complies with Cyprus Law 112(I)/2021, GDPR (EU 2016/679) & the Digital Services Directive. Statutory14-day withdrawal applies where mandated; otherwise these Terms prevail over non-mandatory consumer provisions.

Article 5 – Subscription & Pricing Policy

  • Fees charged in advance (quarter / half-year / year).
  • VAT invoice issued.
  • Subscriber may cancel anytime; effect at next renewal (no refund for elapsed period).
  • Price increases or extra-work surcharges with 30-day prior notice.
  • Protection activities (intake, takedown, etc.) commence only after the initial 30-day waiting period.

Article 6 – Company Obligations

  • Act diligently to locate & remove unauthorised content.
  • Keep detailed action logs for legal transparency.
  • File first takedown within 24 h; post progress updates in console within 48 h.
  • May decline any request deemed illegal, unethical, or exceeding usage limits.
  • Not liable for delays caused by force majeure, platform omissions, regulatory obstacles, network faults, or Client non-compliance.

Article 7 – Limitations & Disclaimer of Liability

  • Company does not guarantee permanent prevention, definitive deletion, or non-reappearance of content.
  • Sole responsibility for final deletion rests with the hosting platforms.
  • Company is not liable for content presence on websites/apps unknown to it.
  • P2P/SMS/email redistribution is outside scope.
  • Public-Material Exclusion & Auto-Migration to Emergency:
    • Public Material (open spaces, TV broadcast, CCTV, kiss-cam, etc.) is not covered.
    • If removal is requested, subscription automatically migrates to Emergency Plan after written acceptance of extra charges.
  • Financial Cap: cumulative liability limited to the total subscription fees paid in the preceding 12 months.
  • No liability for indirect, special, punitive, consequential damages, loss of profit/data/reputation—even if advised of possibility.

Article 8 – Subscriber Obligations

  • Warrant legitimate interest/right over submitted content.
  • Provide accurate URLs, evidence, authorisations.
  • Fully cooperate with assigned case operator.
  • Refrain from false, malicious, or revenge-motivated reports (referred to as non-consensual intimate content).
  • Indemnify the Company, its officers & staff against any third-party claim, loss or cost (incl. legal fees) arising from breach, rights violation, misrepresentation, or malicious use.

Article 9 – Personal-Data Protection

Company acts as Data Controller; data encrypted TLS 1.3 in transit / AES-256-GCM at rest and deleted / anonymised once no longer required, unless longer retention mandated by law. Subscriber is responsible for legality & accuracy of data supplied.

Article 10 – Suspension / Termination of Service

Immediate suspension/termination if Subscriber (a) materially breaches Terms, (b) delays payment, (c) submits illegal/misleading content, or (d) exceeds Fair-Use limits. No refund when termination is Subscriber’s fault.

Article 11 – Dispute Resolution

Written notice of claim → 30-day amicable resolution period → thereafter exclusive jurisdiction of Nicosia Courts, Cyprus law.

Article 12 – Contact Details

NOSTOS ONLINE PRIVACY PROTECTION TECHNOLOGIES LTD – privacy@nostosonline.com – Cyprus.

Company may notify of Terms changes via email; continued use constitutes acceptance.

Article 13 – Modification of Service & Terms

Company may modify or retire features without liability, provided reasonable notice or an alternative is offered.

Article 14 – Software Safety Clause

Subscriber acknowledges AI algorithms may err; Company liability is limited to prompt correction upon notice.

Article 15 – Force Majeure

Neither party is liable for failure to perform due to extraordinary events outside reasonable control (natural disasters, large-scale cyber-attacks, power outages, governmental actions) provided prompt notice to the other party.